Privacy & cookie policy

Privacy policy

This privacy policy (“Policy”) describes how www.smartvizual.com operated by smartvizual at Weteringschans 165 C, 1017 XD Amsterdam, Netherlands (“Website Operator”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the smartvizual.com website and any of its products or services (collectively, “Website” or “Services”). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact at hello@smartvizual.com.

Collection of personal information

We are a Data Controller of your information.We receive and store any information you knowingly and freely provide to us when you fill any online forms on the Website.  You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website's features. Users who are uncertain about what information is mandatory are welcome to contact us.We will retain the personal information only for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Use and processing of collected information

Any of the information we collect from you may be used to improve customer service and respond to queries and emails of our customers; run and operate our Website and Services. Non-Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

We may process Personal Information related to you if one of the following applies:
- You have given your consent for one or more specific purposes.
- Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;
- Processing is necessary for compliance with a legal obligation to which you are subject;
- Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Information transfer and storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by inquiring with us using the information provided in the contact section.

The rights of users

You may exercise certain rights regarding your information processed by us. You have the right to do the following:
- you have the right to withdraw consent where you have previously given your consent to the processing of your information;
- you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent;
- you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing;
- you have the right to verify the accuracy of your information and ask for it to be updated or corrected;
- you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it;
- you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us;
- you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us;
- you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookies

The Website uses “cookies” to help personalize your online experience and provide full site functionality (i.e. subscribing to newsletters, Google Analytics, and shopping for our products). A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You can accept or decline cookies by exercising the decision in the consent form on all the pages of The Website. smartvizual.com uses Google Analytics cookies. smartvizual.com and Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies  together to inform, optimize, and serve ads based on your past visits to our Site. This means that vendors including Google will display Indeed promotional material on other sites you visit across the Internet.You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs. To learn more about cookies and how to manage them, visit internetcookies.org

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain all reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that
- there are security and privacy limitations of the Internet which are beyond our control;
- the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and
- any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do we will post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any questions about this Policy, please contact us at hello@smartvizual.com.
This document was last updated on April 27, 2019